Citizens Telephone Co. is very concerned about the number of suspected illegal and unwanted robocalls our customers receive and the potential harmful impact they can cause. Everyday, scammers use the telephone to try and trick people out of money or obtain access to personal information. To help you and your family avoid becoming a victim of unwanted and potentially unlawful robocalls, we encourage all customers to read the FCC’s tips and tools to combat robocalls. (Details Here)

To help reduce the number of illegal robocalls that may originate on our network, effective 06-30-2021, Citizens Telephone Co. has implemented robocall mitigation efforts to monitor our network and verify that calls originating over our network are from legitimate numbers belonging to a valid customer. In line with the FCC rules, users of our voice service are prohibited from originating illegal and spoofed robocalls with the intent to defraud , cause harm or wrongly obtain anything of value from the recipient of the call. Violation of these terms can result in suspension or termination of the user’s voice telephone service.